PEPB Privacy Policy

Last updated: September 2026

1. Introduction

PE Property Buyers respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.

This Privacy Policy explains how PE Property Buyers collects, uses, stores, shares and protects personal information when you:

  • visit our website;
  • submit a property for consideration;
  • communicate with us by telephone, email, WhatsApp or another communication channel;
  • arrange or participate in a property assessment;
  • provide information relating to a potential property transaction;
  • submit an application to join our buyer network; or
  • otherwise interact with PE Property Buyers.

By providing personal information to us, you acknowledge that it may be processed in accordance with this Privacy Policy and applicable law.

 

2. Who We Are

PE Property Buyers operates as a property acquisition and investment platform.

Property owners may submit properties to us for consideration as potential acquisition or investment opportunities. Where appropriate, information concerning a property may be presented to selected property buyers or investors whose acquisition criteria may suit the opportunity.

PE Property Buyers does not accept mandates to market properties on behalf of sellers and does not charge sellers commission for submitting a property or considering offers received through our process.

For purposes of POPIA, the person or entity determining the purpose and means of processing particular personal information will be the responsible party in respect of that processing.

Operating entity: [INSERT FULL LEGAL ENTITY NAME]
Registration number: [INSERT COMPANY/CC REGISTRATION NUMBER]
Trading as: PE Property Buyers

 

3. Personal Information We May Collect

Depending on the nature and stage of your interaction with us, we may collect and process information including:

  • name and surname;
  • South African identity number;
  • passport number or other identification information;
  • copies of identity documents or passports where reasonably required;
  • telephone or mobile number;
  • email address;
  • preferred method of communication;
  • residential or postal address where required;
  • property address and suburb;
  • information relating to ownership of a property;
  • information about the property and its condition;
  • information concerning improvements, accommodation and property features;
  • photographs and other information obtained during a property assessment;
  • property plans and related documents where available;
  • your reason for considering a sale;
  • your preferred selling timeframe;
  • your preferred selling outcome;
  • the price you would ideally like to achieve, where voluntarily supplied;
  • information concerning occupation, tenants or leases;
  • information concerning an existing mortgage bond where relevant;
  • information concerning arrears, foreclosure, sale in execution or other legal proceedings where relevant and disclosed to us;
  • company, close corporation, trust or other entity information where a property is held by or an investor operates through an entity;
  • investor experience, investment criteria and funding information;
  • correspondence and communications with PE Property Buyers;
  • information supplied in free-text fields or otherwise voluntarily communicated to us;
  • website usage and technical information such as IP address, browser type and device information; and
  • any other personal information reasonably necessary for the relevant enquiry, assessment, application or transaction.

We aim to collect only personal information reasonably necessary for the purposes for which it is processed.

 

4. Identification Information

PE Property Buyers may request a South African identity number, passport number, copy of an identity document or other identification information where reasonably necessary to:

  • verify a person’s identity;
  • confirm ownership of a property;
  • confirm a person’s authority to act in relation to a property;
  • assess or verify an investor application;
  • prepare or progress a proposed property transaction;
  • prevent fraud or misrepresentation;
  • provide information required by conveyancing attorneys or other authorised professionals; or
  • comply with applicable legal or regulatory requirements.

Identification information will not ordinarily be required merely to make an initial property enquiry and will generally only be requested when reasonably necessary for the relevant purpose or stage of the process.

Identification information will not ordinarily be included in a Property Opportunity Report or disclosed to potential buyers merely for the purpose of deciding whether they are interested in a property.

It may, however, be disclosed to conveyancing attorneys, financial institutions, professional advisers or other authorised parties where reasonably necessary to progress a transaction or comply with applicable law.

PE Property Buyers will take reasonable measures to protect identification information against unauthorised access, use or disclosure.

 

5. Property Information

As part of assessing a property as a potential acquisition or investment opportunity, PE Property Buyers may obtain information from:

  • the property owner or authorised representative;
  • an inspection of the property;
  • documents supplied to us;
  • lawful public records;
  • commercially available property information; and
  • other lawful sources.

Property information may include:

  • the property address and location;
  • ownership information;
  • property type;
  • accommodation;
  • improvements;
  • condition;
  • photographs;
  • plans where available;
  • approximate size or extent;
  • occupation;
  • leases;
  • relevant municipal or property information;
  • information relating to defects or repairs; and
  • other information reasonably relevant to evaluating the property as a potential acquisition or investment opportunity.

PE Property Buyers may use this information to prepare a Property Opportunity Report.

 

6. How We Use Personal Information

We may process personal information for purposes including:

  • responding to enquiries;
  • contacting you regarding a property you have submitted;
  • verifying your identity where reasonably necessary;
  • confirming ownership or authority in relation to a property;
  • conducting an initial desktop property assessment;
  • arranging and conducting a property inspection;
  • preparing a Property Opportunity Report;
  • assessing a property as a potential acquisition or investment opportunity;
  • identifying selected potential buyers whose acquisition criteria may suit the opportunity;
  • presenting relevant property information to selected potential buyers;
  • receiving and communicating expressions of interest or offers;
  • facilitating communications and the exchange of information necessary to progress a potential transaction;
  • completing or assisting with documentation relating to a proposed transaction;
  • assisting with administrative matters relating to an accepted transaction;
  • liaising with relevant attorneys or other professional service providers where appropriate;
  • processing applications to join our buyer network;
  • assessing prospective investors, their experience, funding ability and investment criteria;
  • administering relationships with approved members of the buyer network;
  • preventing fraud, misrepresentation and unlawful activity;
  • maintaining appropriate business and transaction records;
  • complying with legal and regulatory requirements;
  • managing disputes or potential legal claims;
  • improving our website, processes and services; and
  • protecting our legitimate business interests.

We will not knowingly process personal information for purposes incompatible with those for which it was collected unless permitted by law.

 

7. Sharing Property Information With Potential Buyers

An important part of the PE Property Buyers process may involve presenting suitable property opportunities to selected potential buyers.

By submitting a property to PE Property Buyers, you acknowledge that information reasonably necessary to evaluate the property may be shared with selected property buyers or investors.

This may include:

  • property address or location;
  • photographs;
  • accommodation and property details;
  • property condition;
  • relevant improvements;
  • plans where available;
  • occupation information;
  • relevant lease information;
  • expected or proposed selling price where applicable;
  • relevant information concerning the circumstances of the property where reasonably necessary; and
  • other property information reasonably required to evaluate the opportunity.

We will not provide potential buyers with more personal information about a property owner than is reasonably necessary for evaluating or progressing a potential transaction.

In particular, identity numbers, copies of identity documents, bank account details and similar identification or financial information will not ordinarily be included in information circulated to potential buyers merely for the purpose of evaluating a property opportunity.

Where reasonably practical, unnecessary personal information identifying the property owner will be excluded from initial investment information.

 

8. Sharing Information With Other Parties

Where reasonably necessary for the relevant purpose, personal information may be shared with appropriate third parties including:

  • selected property buyers and investors;
  • conveyancing attorneys and other legal professionals;
  • financial institutions;
  • finance or bridging-finance providers where specifically relevant;
  • property professionals engaged for a specific purpose;
  • inspectors, contractors and other property-related service providers;
  • banks, creditors or their representatives where necessary and appropriately authorised;
  • website hosting, IT, email, telecommunications and communications service providers;
  • accountants and other professional advisers;
  • government departments, municipalities, regulators, courts, sheriffs or law-enforcement authorities where disclosure is required or permitted by law; and
  • other parties reasonably necessary to assess or progress a transaction.

Where another party processes personal information on our behalf as an operator, we will take reasonable steps to ensure that appropriate confidentiality and security arrangements apply as required by POPIA.

 

9. Investor Applications

Persons applying to join the PE Property Buyers buyer network may be asked to provide information including:

  • name and surname;
  • identity number or passport number where reasonably required;
  • contact details;
  • company, close corporation, trust or other investment-entity details;
  • company or entity registration number;
  • property investment experience;
  • number and types of properties owned or previously acquired;
  • preferred investment areas;
  • preferred property types;
  • typical purchase price range;
  • investment or acquisition strategy;
  • anticipated purchase volume;
  • funding method;
  • information regarding availability of cash or other funding;
  • proof of funds where reasonably required;
  • details of attorneys or other professional advisers where voluntarily supplied; and
  • other information reasonably necessary to assess the application.

This information may be used to verify the applicant and determine whether the applicant is suitable for inclusion in the PE Property Buyers buyer network.

Submitting an application does not guarantee admission to the network or access to property opportunities.

 

10. Legal Basis for Processing

PE Property Buyers will process personal information only where there is an appropriate basis for doing so under POPIA and applicable law.

Depending on the circumstances, processing may be necessary:

  • with your consent;
  • to take steps at your request before entering into a contract;
  • to perform obligations arising from a contract;
  • to comply with a legal obligation;
  • to protect a legitimate interest of the person concerned; or
  • to pursue the legitimate interests of PE Property Buyers or a third party, subject to applicable law.

Where processing is based specifically on consent, you may withdraw that consent, subject to any lawful processing that has already occurred and any other lawful basis that may continue to apply.

 

11. Direct Marketing

Submitting a property enquiry or investor application does not automatically constitute consent to receive unrelated marketing communications.

Where PE Property Buyers wishes to send electronic direct marketing requiring consent under POPIA, appropriate consent will be obtained.

Where permitted by law, existing customers or contacts may receive communications concerning similar products or services, subject to applicable requirements and the right to opt out.

You may withdraw marketing consent or unsubscribe from marketing communications at any time.

Communications reasonably necessary to:

  • respond to your enquiry;
  • arrange or conduct a property assessment;
  • communicate regarding a submitted property;
  • process an investor application;
  • administer an approved investor relationship; or
  • progress an existing or proposed transaction

are operational or service communications and are not treated as unrelated marketing communications.

 

12. WhatsApp, Email and Telephone Communications

Where you provide a telephone number, mobile number or email address, or select a preferred method of communication, PE Property Buyers may use that channel to communicate with you regarding your enquiry, property, investor application or transaction.

This may include communication by telephone, email, SMS or WhatsApp where appropriate.

Third-party communication providers may process information in accordance with their own terms and privacy policies.

 

13. Cookies and Website Analytics

The PE Property Buyers website may use cookies and similar technologies for purposes including:

  • enabling website functionality;
  • maintaining security;
  • understanding how visitors use the website;
  • measuring website performance;
  • improving user experience;
  • identifying technical problems; and
  • measuring the effectiveness of advertising or marketing campaigns where applicable.

Some cookies may be essential for website functionality while others may be optional.

Where required by applicable law, visitors will be given appropriate choices concerning non-essential cookies.

The specific cookies and analytics technologies used may change from time to time as the website develops.

 

14. Information Obtained From Other Sources

Where permitted by law, PE Property Buyers may supplement information provided directly by you with property or related information obtained from lawful sources.

This may include:

  • publicly available property information;
  • deeds and ownership information where lawfully available;
  • municipal information where lawfully accessible;
  • commercially available property information;
  • company or entity information; and
  • other lawful sources relevant to verifying information or assessing a property opportunity.

Such information will only be processed where there is an appropriate lawful basis and for purposes reasonably connected to the relevant property, investor application or transaction.

 

15. Security of Personal Information

PE Property Buyers will take reasonable and appropriate technical and organisational measures to protect personal information against:

  • loss;
  • damage;
  • unauthorised destruction;
  • unlawful access;
  • unauthorised processing;
  • alteration; and
  • accidental or unlawful disclosure.

Particular care will be taken with identification and financial information, including identity numbers, identity documents and bank information.

Access to personal information will, where reasonably possible, be limited to persons who require access for legitimate business purposes.

No electronic or internet-based system can be guaranteed to be completely secure. PE Property Buyers will nevertheless maintain reasonable safeguards appropriate to the nature of the information processed.

 

16. Security Compromises

Where PE Property Buyers has reasonable grounds to believe that personal information has been accessed or acquired by an unauthorised person, we will take the steps required by POPIA and other applicable law.

This may include notifying the Information Regulator and affected persons where required.

We may also take appropriate steps to contain, investigate and remedy the security compromise.

 

17. Retention of Personal Information

PE Property Buyers will retain personal information only for as long as reasonably necessary for the purposes for which it was collected or for as long as retention is required or permitted by law.

Different retention periods may apply to information relating to:

  • initial enquiries;
  • property assessments;
  • Property Opportunity Reports;
  • offers;
  • completed or proposed property transactions;
  • investor applications;
  • approved buyer-network relationships;
  • identification and verification records;
  • accounting or tax records;
  • disputes or potential legal claims; and
  • regulatory or statutory obligations.

Where personal information is no longer reasonably required and there is no lawful reason to retain it, it will be deleted, destroyed or de-identified as appropriate.

 

18. Your Rights

Subject to POPIA and other applicable law, you may have the right to:

  • request confirmation of whether we hold personal information about you;
  • request access to personal information held about you;
  • request correction of inaccurate, outdated, excessive or incomplete information;
  • request deletion or destruction of personal information where permitted by law;
  • object to certain processing;
  • withdraw consent where processing is based upon consent;
  • object to or opt out of direct marketing; and
  • lodge a complaint with the Information Regulator.

These rights may be subject to limitations or exceptions imposed by applicable law.

 

19. Requests to Access, Correct or Delete Information

Requests concerning your personal information may be directed to the Information Officer using the contact details below.

We may require reasonable proof of identity before providing access to, correcting or deleting personal information.

This is necessary to protect personal information from being disclosed or altered at the request of an unauthorised person.

Certain information may need to be retained despite a deletion request where retention is required or permitted for legal, regulatory, contractual, accounting, fraud-prevention, dispute-resolution or other legitimate purposes.

 

20. Information About Other People

If you provide PE Property Buyers with personal information concerning another person, you confirm that you are authorised or otherwise lawfully entitled to provide that information for the relevant purpose.

Please do not provide unnecessary personal information about tenants, family members, co-owners, purchasers or other third parties.

Where a property is jointly owned, additional information may be required from the other owner or owners before a transaction can proceed.

 

21. Children’s Personal Information

The PE Property Buyers website and services are not directed at children.

We do not knowingly seek to collect children’s personal information except where this is lawfully necessary in connection with a property, estate, guardianship or other legitimate matter and the necessary consent or other lawful authority exists.

 

22. Special Personal Information

PE Property Buyers does not ordinarily seek to collect special personal information as defined in POPIA.

Where such information becomes relevant to a particular matter and is provided to us, it will only be processed where permitted by law and where reasonably necessary for the relevant purpose.

Users are requested not to provide unnecessary special personal information through general website enquiry forms.

 

23. Cross-Border Processing

Some technology, hosting, communications or other service providers used by PE Property Buyers may process or store information outside South Africa.

Where personal information is transferred outside South Africa, PE Property Buyers will take reasonable steps to ensure that the transfer complies with the applicable requirements of POPIA.

 

24. Automated Processing

PE Property Buyers may use technology to assist with:

  • property research;
  • market analysis;
  • administration;
  • communication;
  • document preparation;
  • fraud detection; and
  • assessment of property opportunities.

PE Property Buyers does not intend to make decisions producing legal or similarly significant consequences for property owners solely by means of automated processing where doing so would be prohibited by applicable law.

Investment decisions and offers remain subject to consideration by the relevant buyer or other appropriate person.

 

25. Third-Party Websites and Services

The PE Property Buyers website may contain links to third-party websites or services.

PE Property Buyers is not responsible for the privacy practices, security or content of independent third-party websites.

Users should review the relevant privacy policies before providing personal information directly to those parties.

 

26. Changes to This Privacy Policy

PE Property Buyers may amend this Privacy Policy from time to time to reflect changes in:

  • our business;
  • the services we provide;
  • technology;
  • legal or regulatory requirements; or
  • the manner in which personal information is processed.

The current version will be published on this website together with its latest revision date.

 

27. Privacy Enquiries

Questions, objections or requests concerning the processing of personal information may be directed to:

PE Property Buyers
Email: jimmy@pepropertybuyers.co.za
Telephone: +27 61 368 9068

 

28. Complaints to the Information Regulator

If you believe that PE Property Buyers has processed your personal information unlawfully or has failed to address a legitimate privacy concern, you have the right to lodge a complaint with the Information Regulator (South Africa).

The Information Regulator is the independent statutory authority responsible for monitoring and enforcing compliance with POPIA and the Promotion of Access to Information Act.

Details concerning complaints and data-subject rights are available from the Information Regulator South Africa.